为提升物业服务品质,全面深入了解小区内设施设备运行情况及基层人员工作动态、各岗位工作服务标准执行情况,近日,山东胜洁物业管理有限公司罗杨总经理带队,协同安全部副总赵润海、运营部副总胡玉娟,成立检查组,对公司所管项目开展开展2023年第一季度服务安全及品质考核工作。
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检查组对各项目的日常资料、消防安全、工程巡检、保洁绿化、秩序维护、客户服务等进行了全面的检查,其中着重检查了各项目公共区域工作完成情况、消防安全管理工作执行情况。坚持以检查促整改的原则,排查隐患,对于发现的问题现场指出,并持续督促整改,进而提升各项目物业服务品质。
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除秩序巡检、绿化保洁等常规巡检外,本次对各项目的消防泵房、电梯机房、配电室等工程设备房进行全面检查,要求相关人员切实做好配电、排水、消防、电梯等设备设施的预防性检修,变被动为主动,防患于未然,以保障业主的日常生活不受影响,确保小区安全工作不放松。
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公司总经理罗杨表示,胜洁物业始终坚持以服务业主为中心,通过整合全公司优质服务资源,细化服务场景,不断提高自身核心服务能力。各项目品质提升工作已取得初步成效,但仍要继续努力,在持之以恒的坚持公司品质提升计划有效落实的同时,要紧抓项目安全生产工作防线,确保出色的完成公司2023年战略目标,发挥党建引领红色物业的先锋作用,为业主提供满意服务,为公司后续发展积蓄力量。
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